Yeembe contrata Customer Service Manager for eCommerce Store para Brasil – R$ 1.900,00
We are a startup company looking for someone passionate to manage our online store.
This is not a 9-5 job. This is online work and most of our team is spread across different timezones, so you must be able to coordinate with the team.
We are a diverse team and open to people of all ages.
Cargo: Customer Service Manager for eCommerce Store
Descrição da Vaga:
- We are a startup company looking for someone passionate to manage our online store.
- This is not a 9-5 job. This is online work and most of our team is spread across different timezones, so you must be able to coordinate with the team.
- We are a diverse team and open to people of all ages and backgrounds.
- This is a fast moving operation and our store is open 24/7 :)
- The only thing we care about is results. So if you're ready to get the done, come and join us.
- Primary Responsibilities
- Responsible for all day-to-day operational aspects of the website including order fulfillment, shipping methods, payment methods and customer service.
- Recruit, train, onboard and evaluate internal and external human resources
- Manage overall SLA's, personnel, performance
- Establishing and monitoring clear management control
- Ensure team members achieve agreed standards in relation to their job assig
- Excellent communication skills
- Relevant customer service management experience
- Ability to handle and work under pressure and tight deadlines
- Should be very flexible in time and understand requirements of a 24/7 geographically distributed operation with different time zones and teams.
- Excellent organization skills
- Ability to work with numbers and very hands on resource with excellent people management and motivation skills
- Should have good knowledge about quality, training, and other supporting workflows.
Local: Brasil – Brasil
Salário: R$ 1.900,00
Jornada de Trabalho: Full-Time Online
- Are you ready to join us in the journey as we take our organization to the next level? Come help design the future as part of a great company, and a team of great people!
Formas de candidatura:
Para se candidatar através do website acesse: https://yeembe.breezy.hr/p/b9d6b46cd9d1-customer-service-manager